If you need to change your TOEFL test date or cancel your registration, you have the flexibility to do so by following the required timelines. This ensures you remain eligible for a reschedule or refund.
How to make changes
All rescheduling and cancellations must be done through your ETS Account at www.ets.org/mytoefl
Requests by phone, email, or at the test centre will not be processed.
Deadlines
Requests must be submitted at least 4 full days before your test date. For example, if your test is on a Saturday, the deadline is the Tuesday before.
Refund policy
Cancelling at least four days before your test makes you eligible for a refund of 50% of your original test fee. No refund is provided for cancellations made after the deadline.